Yes, everything in our inventory except our Tumblers are sourced and made in the USA. We would love our Tumblers to be American made but we have not been able to find any. If you know of an American made Tumbler wholesaler, please let us know and we would be happy to contact them.
You can see our refund policy here. But in short, all products purchased from Laser Locked are covered under our 30-day warranty against defects in material and workmanship. This offer is extended to the original purchaser only. This does not cover your mistake in providing engraving text, misuse, abuse, or improper use. Please contact us within 30 days if there is a problem with your order.
If you need to return an item that is a result of our error, (meaning your purchase arrives defective, wrong engraving, wrong product etc..), we will reimburse you the return shipping costs and send you the corrected item/s that you requested at no shipping cost.
*Please note that any warranty services or questions must be accompanied by the order number from the transaction through which the warranted product was purchased. The order number serves as your warranty number and must be retained. Laser Locked will offer no warranty service without this number.
